Our Privacy Commitment
At SellNexa, we believe your privacy is a fundamental right, not a privilege. We've built our platform with privacy and security at its core, ensuring your personal information remains protected at all times.
Data Minimization
We follow the principle of data minimization - collecting only what is absolutely necessary for your account security and platform functionality. Unlike many other platforms, we don't harvest unnecessary personal data.
Advanced Protection
Your data is protected by military-grade encryption, automated verification systems, and strict access controls. Our security measures exceed industry standards to keep your information safe.
SellNexa Privacy Policy
Effective Date: 7/10/2025 | Last Updated: 7/10/2025
1. Information We Collect
For account verification and security, we collect:
- Full Legal Name: As per government documents
- Government ID: Scanned copy of ID Card, Passport, or Driving License
- Email Address: For account communication
- Phone Number: For account verification
What We Never Collect:
- Biometric data
- Date of birth
- Physical address
- Financial information beyond payment processing
2. How We Use Your Information
Your data is used strictly for:
- Account verification process
- Platform security and fraud prevention
- Communication regarding your account
- Payment processing and transaction records
- Improving our services (aggregated data only)
3. Data Sharing
We only share data in these specific cases:
- Bank/Payment Processors: Only necessary transaction details for secure payments
- Legal Requirements: When required by law enforcement with proper documentation
Automated Security System
All verification data is processed by our automated systems. No human can access your ID documents or personal verification data. Your privacy is protected by design.
4. Data Security
We protect your information with:
- Military-grade 256-bit encryption
- Automated verification systems (no human access to raw data)
- Restricted access to only essential security team members
- Daily automated security audits
- Regular third-party security penetration testing
5. Data Retention
We retain your information only as long as necessary:
- Account data: While your account is active
- Transaction records: 7 years for legal compliance
- Verification documents: 90 days after successful verification
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your data in machine-readable format
- Object to specific data processing activities
7. Cookies & Tracking
We use minimal cookies only for essential functionality:
- Session cookies for login security
- Preference cookies for user experience
- No advertising or third-party tracking cookies
8. Policy Updates
We will notify you of any privacy policy changes:
- Email notification 30 days before changes take effect
- In-app notifications for minor updates
- Clear summary of what has changed
9. Contact Us
For any privacy concerns or questions:
- Email: sellnexa.team@gmail.com
- In-App: Support Center in your dashboard
- Response time: Within 24 hours for privacy-related inquiries